Ordering
We’ve made every effort to make the ordering of your labels as easy as possible.
We’ll email you your finished artwork if you’ve ordered customised labels. You will need to confirm via email that you are happy for us to laser engrave your labels. Or let us know if anything needs changing, we’re happy to help.
Please also be aware that if you enter a lot of text this may result in a label with a smaller font size. See the example pictures under bespoke labels to get an idea of what works well.
Once artwork is confirmed we’ll print and ship within 3 working days (often less).
If we are very busy (our peak season is Spring and Autumn) we’ll put a banner notice on the website to highlight any different ordering timescales.
Larger orders
If you have a large order and would prefer to send us a spreadsheet or written list of your requirements we can work with that too. Please also be aware that if you enter a lot of text this may result in a label with a smaller font size. See the example pictures under bespoke labels to get an idea of what works well.
Simply complete your order without submitting customisations, then email [email protected] with your requirements and order number. We’ll take care of everything and get back to you if anything is unclear.
Delivery
We charge a nominal charge for packaging and delivery and will send all orders Royal Mail second class or equivalent. The charge is not dependent on the weight or the number of items.
Currently we deliver to the U.K. and to Europe by special arrangement and the charges are below:
UK delivery: just £2.85 per order.